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Privacy Policy/Terms

 

Whole Body Butters, Inc. Privacy Policy
Effective Date: July 1, 2021

This Privacy Policy ("Policy") explains how Whole Body Butters, Inc. ("WBB", "we" or "us") collect, use and share information about you when you access or use our website or otherwise interact with us. For purposes of this policy, personal information includes "personal data" and similar terms as defined under applicable privacy laws.

 

WBB may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

 

Contents

COLLECTION OF INFORMATION

 

Information You Provide to Us. We collect personal contact information you provide directly to us. For example, we collect information when you access and use our Services; create an online account or profile; sign up, subscribe, or participate in our mail and email communications; engage with us via social media platforms; and when you email, call, or otherwise communicate with us. The types of information we may collect include your name, address, phone number, email address, payment information, and any other information you choose to provide. In some cases, we may also collect information you provide about others, such as when you decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests unless they separately consent to receive communications from us or otherwise engage with us.

 

Information We Collect Automatically.

 

When you access or use the Services or transact business with us, we automatically collect certain information about you, including: The types of information collected can include:

  • Transaction Information: Product details, purchase price, date and location of purchase, taxes, shipping, etc.
  • Log Information: The type of browser you use, how much time spent on pages/site, your IP address, session tracking review that captures mouse pathing, tracked pages before and after you visit our website, such as referral websites.
  • Device Information: The type of device you are on (desktop, mobile phone or tablet), what services you are using to access our website, operating system and version, unique device identifiers, mobile network information and browsing behavior.
  • Location Information: The precise location of your device when you accessed our website or information about our store locations. These data points can be collected each time you visit our website or access any of our services.

 

We may contract with third-party service providers to assist us in better understanding our website visitors and those placing orders. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

USE OF INFORMATION

 

We use the information we collect about you to provide, maintain, and improve our Services and the other interactions we have with you. For example, we use the information we collect to:

 

  • Facilitate and improve your online shopping experience
  • Provide and deliver products and services, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices
  • Manage your accounts with us
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of WBB and others
  • Respond to your comments and questions and provide customer service
  • Comply with our legal and financial obligations
  • Monitor and analyze trends, usage, and activities

SHARING OF INFORMATION

 

We do not rent, sell, trade, or otherwise transfer personal information to outside parties. We may share personal information we collect with our business partners, advertising/marketing partners and other third-parties for the purposes described in this privacy policy.

 

We collect and record personal information to maintain email lists. We utilize the emails to keep members informed of the site services, site performance, promotions, and offer information regarding industry related services and products.

 

TRANSFER OF INFORMATION TO THE US AND OTHER COUNTRIES

 

We are based in the United States and process and store the information we collect in the U.S. WBB operates in the domestic United States only and does not conduct business, or ship outside of the domestic United States.

 

DATA SECURITY

 

Credit Card Transactions. WholeBodyButters.com uses Let's Encrypt Certification and secure servers to transmit all online credit card transactions in an encrypted format.

 

YOUR CHOICES

 

My Account. To delete all of your online account information from our database, sign into the "My Account" section of our website and click "Close and remove my account”. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. If you are having issues with either deleting the information from your account, please contact Whole Body Butters customer service for further help by emailing info@wholebodybutters.com. Our team will respond within a reasonable timeframe of the updates.

 

Data Retention and Account Closure. If you close and remove your account, your personal information is rendered anonymous.

 

YOUR CALIFORNIA PRIVACY RIGHTS

 

CCPA — California Residents. CCPA is known as the California Consumer Privacy Act. As a California resident, you have the right to access your personal information, know what personal information is collected about you, opt-out of the collection of your personal information, know whether your personal information is sold or disclosed to any third party company/organization, and delete your information within 45 days of your request.

 

 

By your continued use of our website and services, that is an acknowledgement that you understand and agree to our Privacy Policy and Terms & Conditions of use.

 

QUESTIONS, FEEDBACK AND CONTACTING WBB

 

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Email: info@wholebodybutters.com